Boardroom with reports

04 — Commercial & Business Support

Commercial Support

The back office no single business should have to build twice.

Planning, pricing, contracts and the discipline of looking at last month honestly. Small businesses rarely have the people for it. Together, they can. The work runs to a monthly calendar, not to spare time.

Printed reports on a desk
Monthly review: store by store, line by line.

Planning & review

A budget set before the year, and an honest reading of it after each season.

Sales & channel reporting

Store, online and B2B on one basis — arguments end faster when the numbers agree.

Pricing & margin

Price structure, promotion worth running, and the margin quietly lost when nobody checks.

Contracts & supplier terms

Agreements, trading terms and rebates tracked to the dollar and claimed on time.

Monthly review

A closing pack each month: store by store, line by line, against last month and against the plan.

Process

Shared where sharing helps, left local where it does not.